Privacy Policy

Last Updated: [12/11/2025]

At Chimney Brothers Co (“we,” “our,” “us”), your privacy is important to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit chimneybrothersco.com, contact us, or use our chimney services.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information:

A. Information You Provide Directly

When you complete a form, call us, or schedule a service:

  • Full Name

  • Phone Number

  • Email Address

  • Full Home Address

  • Zip Code

  • Service Type

  • Appointment Preferences

  • Any additional details provided in messages or notes

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on site

  • Device type

  • Cookies and tracking data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Provide chimney cleaning, repair, inspection, and related services

  • Contact you regarding appointments or service updates

  • Send service confirmations and reminders

  • Respond to inquiries or requests

  • Improve our website and advertising performance

  • Protect against fraud or malicious activity

  • Comply with legal and safety requirements

We do not sell, rent, or share your personal information with third-party marketers.

3. Sharing Your Information

We may share your information only with:

  • Experienced technicians performing the scheduled service

  • Service partners involved in completing your request

  • Platforms we use for communication (email services, SMS providers, CRM systems)

  • Legal authorities if required by law

All partners are required to keep your information confidential.

4. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools such as:

  • Google Analytics

  • Google Ads

  • Facebook Pixel

These tools help us understand website traffic and improve our advertising.

You may disable cookies at any time in your browser settings.

5. Data Storage & Security

We take strong measures to keep your information secure, including:

  • Encrypted form submissions

  • Secure hosting environments

  • Restricted access to customer data

  • Regular security updates

While we strive to protect your data, no internet transmission can be guaranteed 100% secure.

6. Your Rights

Depending on your location, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your data (“Right to be forgotten”)

  • Opt-out from marketing communications

You can contact us anytime at:

chimneybrothersco@gmail.com

7. Children’s Privacy

Our services are not directed to children under 18.

We do not knowingly collect personal information from minors.

8. Links to Third-Party Websites

Our website may contain links to external sites.

We are not responsible for their privacy practices or content.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us:

Chimney Brothers Co

Email: chimneybrothersco@gmail.com

Phone: (645) 224-9996

Website: chimneybrothersco.com

 

(645) 224-9996